Free shipping on purchases over $75
Items damaged in shipping:
Occasionally, items will be damaged during transit. Particularly when receiving an item that is delivered via truck (windsurfing boards, paddle boards, and other extra-large items) it is important that someone be available to inspect and sign for the shipment. Damage must be noted on the bill of lading at the time of signing for the item! If an item is severely damaged, you also have the option of refusing the shipment and having it returned to us.
Refunds or exchanges can be made within 14 days of purchase. Returned items must be unused and the purchaser pays return shipping. Contact us for a return authorization before returning any items. If an item is defective or broken when received, please contact us for further instructions.